How to resolve issue of Frequent Account Lockouts.

Please follow below steps to resolve issue of  Frequent Account Lockouts.

• Please close all your running applications before performing above task.

1. Click on Start->Run->Type %temp%->Delete all the files.

2. Click on Start ->Run->Type control userpasswords2> Advanced->Manage passwords-> if passwords are saved delete the same.

3. Open My Computer->C drive->windows/WINNT  -> temp files ->delete.

4. Open IE Browser->tools->internet options-> Delete all the browsing history passwords and all.

5. Open IE Browser->tools->internet options-> Delete all the browsing history passwords and all. 

6. Open Google Chrome browser -> Tools -> History, Clear all the browsing history. 

7. Open Skype ->Uncheck “Sign me in when Skype starts” & “Start Skype when computer starts” ( incase Skype is installed).

8. Click on Start -> Run - >Type rundll32.exe keymgr.dll,KRShowKeyMgr -> Enter and Delete all Saved Passwords. 

9. In Skype click ->Options >connection. clear/change password under “use proxy authentication”( incase Skype is installed).

10. Remove shared Mapped network drives.

11. Restart once above steps performed.

Note:

• Please ensure, Do not save any password on any of the application which creates frequent account lockout issue .
• If you have logged in more than one system, please follow the same step mentioned below on that system as well.
• Please do not create local ID on Desktop / Laptop as same as Domain AD ID.